> For the complete documentation index, see [llms.txt](https://docs.link11.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.link11.com/administration/account/interface/users.md).
# Users
## Overview
The User Management page provides a detailed user overview, enabling administrators to review user permissions and important security information.
{% hint style="info" %}
Users are people who have access to the system, potentially (but not necessarily) with the ability to make changes to it. They are distinct from [Contacts](/administration/account/interface/contacts.md), who are people or groups that can receive reports, be notified when alarms occur, etc. The lists might be the same, or they might not; there will usually be some overlap at least.
{% endhint %}
The Users Management page includes relevant details such as the last password change timestamp, the last login date, and the activation status of each user's two-factor authentication. This ensures the security of user accounts, and allows potential security vulnerabilities to be identified promptly.
Link11 integrates with various mobile apps for two-factor authentication. This gives users the option to add an extra layer of protection to their accounts and enhance the overall security level.
## Controls
### **Add new user**
Displays the **Add New User** window, described below
### Logout all users
All users will be logged out at once.
### Manage user
This dropdown appears at the end of each user listing:
* For enabled users, admins can choose to **Edit User** (which displays the window described below), or **Disable User**.
* For disabled users, admins can choose to **Enable User** or **Delete User**.
***
## Add New User / Edit User page
This page will be displayed when adding a new user, or editing an existing one.
## User permissions
When editing an existing account, the user's Access Rights can be managed in this interface:
{% hint style="warning" %}
Please note that users are not authorized to open support tickets for direct configuration changes. To grant them this permission, please create a corresponding contact under [Contacts](/administration/account/interface/contacts.md) and enable the "Changes allowed" option.
**Important**: if this permission is granted, the user will be able to request configuration changes from the support team **regardless of the Access Rights listed for them here in Users Management**.
{% endhint %}